This Privacy Policy explains what personal information jilikk collects from players in the Philippines, how that information is used, and the steps taken to keep it secure. By registering an account or using any part of the platform, you agree to the practices described here. If you have questions, visit our FAQ page or review our Terms and Conditions.
Last updated: 2025. Applies to all registered players accessing jilikk from the Philippines.
A clear breakdown of the personal data we gather and why we need it.
When you create a jilikk account, we collect your full name, date of birth, email address, and mobile number. This information is required to verify that you meet the minimum age requirement of 21 years for online gaming participation in the Philippines. Your date of birth is cross-checked during the account verification process and is never shared with third-party advertisers. We also collect a username and password of your choosing, which are stored using industry-standard encryption. Keeping this information accurate and up to date is your responsibility as a registered player.
Every deposit and withdrawal you make through GCash, Maya, or other approved PHP payment channels generates a transaction record that we retain for regulatory and security purposes. We collect the transaction amount, timestamp, payment method reference, and account status at the time of each transaction. We do not store your full GCash or Maya account credentials — only the reference identifiers needed to reconcile your account balance. Transaction records may be reviewed by our compliance team if there is a concern about unusual activity on your account. All financial data is handled in accordance with applicable Philippine data privacy regulations.
When you access the platform through your mobile browser, we automatically collect certain technical data including your device type, operating system version, browser type, IP address, and session duration. This information helps us optimise the mobile experience for players across the Philippines, from Metro Manila to Mindanao. We also log which sections of the platform you visit — such as Casino, Slot Game, or Betting — to understand how players navigate the site and where improvements can be made. Usage data is analysed in aggregate and is not used to build individual advertising profiles. You can limit certain data collection by adjusting your browser's privacy settings, though this may affect some platform features.
We use your data only for the purposes listed here — nothing more, nothing less.
The primary reason we collect your personal data is to operate your account and deliver the services you signed up for, including access to casino-style games, sports betting markets, slot games, and PHP deposit and withdrawal processing. Your registration details allow us to authenticate your identity each time you log in, ensuring that only you can access your account and funds. Transaction data is used to maintain accurate account balances and to process withdrawal requests in a timely manner. Usage and device data helps our technical team identify and fix performance issues, particularly on mobile browsers which the majority of our Philippine players use. We may also use aggregated, anonymised usage data to decide which new features or game categories to introduce to the platform.
We are required by applicable Philippine regulations to retain certain player data for compliance and audit purposes, including identity verification records and transaction histories. Your personal information may be reviewed by our internal compliance team if there is a suspected breach of our Terms and Conditions, including suspected underage access, fraudulent transactions, or account sharing. In serious cases involving suspected criminal activity, we may be legally required to share relevant data with Philippine regulatory authorities or law enforcement agencies — this is done only when legally mandated and never for commercial purposes. We also use your account data to support our Responsible Gaming commitments, including monitoring for patterns that may indicate problem gambling behaviour. If you request a self-exclusion or account limit, that preference is stored and enforced using your account data.
Under the Philippines Data Privacy Act, you have clear rights regarding the personal information we hold about you.
You may request a copy of the personal data we hold about your account at any time. We will respond to verified access requests within a reasonable timeframe in accordance with Philippine law.
If any of the personal information we hold about you is inaccurate or out of date, you have the right to request a correction. Contact our support team with the details you wish to update and we will process the change promptly.
You may request deletion of your personal data, subject to our legal obligations to retain certain records for regulatory compliance. Requests for erasure will be assessed on a case-by-case basis and we will inform you of the outcome.
You have the right to object to certain uses of your personal data, including any direct marketing communications. To exercise this right or to opt out of any communications, contact the support team using the details in the footer of this page.
All personal data collected by jilikk is stored on secured servers with access restricted to authorised personnel only. We use encryption for data in transit and at rest, and we conduct regular security reviews to identify and address potential vulnerabilities. Passwords are hashed and are never stored in plain text — even our own team cannot retrieve your password, only reset it through the verified account recovery process. We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine regulatory obligations. If you close your account, we will delete or anonymise your personal data in accordance with our retention schedule, except where we are legally required to keep specific records.
We do not sell, rent, or trade your personal information to third-party advertisers or data brokers under any circumstances. Any third-party service providers who process data on our behalf — such as payment processors — are bound by strict data processing agreements and are permitted to use your data only for the specific purpose for which it was shared. If you believe your data has been mishandled or you wish to raise a privacy concern, please contact us directly using the email address listed in the footer below.
Now that you understand how your data is collected and protected, you can register with confidence. If you still have questions about privacy or account security, our FAQ page has answers to the most common queries from Philippine players.